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Terms of Use

This website is operated by Chalet Essentials Pty Ltd (ABN: 72 110 230 003).

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "SITE"). By accessing or using this site, you agree to these terms of use. If you do not agree to these terms you may not use this site.

PAYMENT METHODS AND ACCEPTANCE accepts Mastercard, Visa, American Express, Afterpay and Zippay or with PayPal. When paying via PayPal you can also utilise any method of payment linked to your PayPal account, including credit cards, your PayPal account balance or your linked bank account. If a Direct Deposit payment is not received within 7 days from the date that you receive your Order Confirmation, reserves the right to cancel the transaction.

All prices are in Australian dollars including GST.  


While we will do our best to supply to you the colour that you have ordered, for some smaller items this is not always possible due to the fast turnover of product.


All prices and delivery charges listed on are shown in Australian dollars (AUD) and are inclusive of GST. All prices are correct as of publishing and are subject to change at any time. We do our best to publish the correct prices for all the products on this site at all times. However, some prices may occasionally appear incorrectly or inconsistently on different site pages despite our best efforts. We will get in touch with you should your order be affected by a pricing error prior to processing it. We will also give you the option to purchase the product at the correct price or cancel your order altogether.

Whilst we make every effort to ensure we have sufficient stock of advertised items, we cannot take responsibility for any unforeseen failures to deliver by suppliers.

Our website or communications may contain typographical errors or other errors or inaccuracies and may not be complete or current. We, therefore, reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on our website of from communications from Knives & More that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.


This site is intended for users over the age of 18. The information, services, products, and materials contained in this site including, without limitation, text, graphic, and links are provided on an "as is" basis with no warranty. To the maximum extent permitted by the law, disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non infringement, freedom from computer virus, and implied, warranties arising from course of dealing or course of performance. In addition, does not represent or warrant that the information accessible via this site is accurate, complete or current. Knives & More reserves the right to change pricing and availability information and extend or withdraw promotional offers at any time without notice.


Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. In addition to the rights and remedies you may have under the Australian Consumer Law you may also be entitled to benefits under the terms of any additional manufacturer's warranty. The manufacturer's warranty (if it applies to your product) does not in any way affect your rights under the Australian Consumer Law.

We do not normally give refunds or exchanges if you:

  • simply change your mind; or
  • purchased the wrong product; or
  • already knew of a particular fault in a product, or we specifically advised you of a particular fault in a product; or
  • damage a product after purchase due to alterations to the product not performed by us, damage the product due to unusual or non-recommended use of the product or damage the product where the damage is caused by any factors beyond our control; or
  • no proof of purchase is provided.

Click here to request/submit your Refund, Return, Warranty Request & Consumer Guarantee Claim.


The Website design, text, graphics, programming and all other content on the Website are © 2020, Chalet Essentials Pty Ltd, all rights reserved.
Permission is granted to electronically copy or to print hard copy sections of this Website only for the purpose of placing an order with
Any other use of materials on this site, including copying of images and text, reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of Chalet Essentials Pty Ltd is strictly prohibited.


To the extent permitted by law, is not liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of, and shall be entitled to a reasonable extension of time for the performance of such obligations.


By placing an order with you agree that the sale is made in the state of Sydney, Australia. These Terms and Conditions shall be governed by and construed in accordance with the laws of Sydney and shall be subject to the non-exclusive jurisdiction of the courts of Sydney.